Privacy Policy

Your privacy is important to us. This Privacy Policy describes how hushyarn.icu collects, uses, and shares your personal information.

Information We Collect:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. All payment information is securely processed by Shopify and its partners; we do not store your full card details.

  • Device Information: We automatically collect information about your web browser, IP address, time zone, and how you interact with our site through “cookies.”

How We Use Your Information:
We use the information we collect to:

  • Fulfill your orders, process payments, and arrange for shipping.

  • Communicate with you about your order and provide customer support.

  • Screen orders for potential risk or fraud.

  • If you have opted in, we may send you emails about new yarn arrivals, promotions, and crafting tips.

Sharing Your Information:
We share your Personal Information with service providers to help us provide our services:

  • Shopify: Our e-commerce platform.

  • Payment processors: (e.g., Shopify Payments, PayPal).

  • Shipping carriers: (e.g., USPS, Canada Post).

  • Email marketing service: (e.g., Klaviyo) only if you have subscribed.

Your Rights:
You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or delete your personal information.

  • Opt-out of marketing communications at any time by using the unsubscribe link in our emails.
    To exercise these rights, contact us at support@hushyarn.icu.

Cookies:
Our site uses cookies to maintain your shopping cart and remember your preferences. You can control cookies through your browser settings.

Contact Us:
For more information about our privacy practices, please contact us via email at support@hushyarn.icu.